October 14, 2012

EMD - The Exact Match Domain and The Best Practices


EMD and domain best practices

  1. Always be willing to spend 10-15% of your overall budget on the BEST domain name you can get. It will make a big difference in both the short and long run. Dive into the aftermarket, and send some emails.
  2. Skip the second level TLD’s - .mobi / .travel / .info isn’t worth it.
  3. No more than one dash in your domain (better to just skip dash domains altogether)
  4. 3-4 words max for .com EMD’s
  5. 2-3 words max for .net/.org EMD’s
  6. Best to build a Brand site on a keyword domain so you get both brand mentions and generic intent keywords (see Toys.com owned by ToysRus.com and associates)
  7. Geo-local EMD’s are great to own, and offer lower barriers to entry
  8. You're going to have to focus some efforts on "de-optimization"
Marauder Sport Fishing
As the proud owner of MiamiFishing.com (no, I’m not a retired fisherman, but thanks for asking) and other exact match domains, I can say that there are both pros and cons to EMD's. I saw a few sites of my own pay the price for “over optimization” during Penguin. It's hard to always know how aggressive to be, and how far G is going to turn the "filter knobs," In a time where disavowing, delinking, and de-optimization seem to be the valid strategies, it's safe to say you should probably take a more conservative approach to your organic ranking strategy.
SEO factors aside, there's something valuable about having your domain name "say on the box" exactly what you do when you put it on a hat, t-shirt, or sign. There's a lot of implied credibility in a .com EMD (and even to some extent .net and .org).
After years of being an SEO, it’s sometimes difficult to maintain a TAGFEE mentality and put my own site up on the chopping block for public criticism, but it’s a site I’m also very proud of, and I think really stands up to the other websites in the vertical in delivering value to our users. Please be gentle.  I do believe the Moz has great tenants, but it can be very frightening to put your site up in the crosshairs for people to take aim and fire at, especially when you haven't accomplished everything you'd like to do with it sometimes. Being optimized or optimal means getting the most you can from the resources at your disposal, and sometimes this isn't always enough to create the perfect website (I have others that aren't nearly as pretty).
EMD’s do have their advantages, but they have some disadvantages as well.
Pros of an EMD
  • Great for a startup to gather some relevant longtail traffic
  • Easier to get targeted anchor text
  • Easier to get social mentions with keywords
  • Can dominate a single niche (IE: “Category Killer”)
  • Good for targeting variations in the long tail keyword phrase set
  • Brand mentions and keyword mentions become one in the same
  • They can be very effective for generic commercial intent queries
  • They can be very effective in local search
  • Great way to build startup “bootstrapper” traction
  • Can be an effective strategy with a well built microsite to target a single niche.
  • Some businesses have very limited keyword sets – this is a decent approach in these areas.
Cons of an EMD
  • Limits future brand expansion
  • Can create “brand confusion”
  • You don’t get the same “credit” for brand mentions.
  • Your brand can come off as “generic”
  • It can be harder to claim social media profiles
  • It can be more difficult to associate mentions with your brand
  • Hatorade on your site quality if you outrank competitors
  • More chance of “over-optimization” (seriously, does anyone else hate this phrase as much as I do?)
  • There are a limited amount of them
  • They can be very expensive
  • The effectiveness of the advantages are slowly being neutralized

EMD's and Brand Confusion

One of the main problems facing EMD's is the brand confusion that can come with a keyword domain. It’s HARD to own a very sought after generic commercial intent keyword. Google really doesn't want someone to own a keyword, and for good reason.
Keywords are the new brand. Someone in every vertical is trying to own their generic commercial keywords. Think about the big brands Staples and Office Max; do they really DESERVE to rank better than a well built OfficeChairs.com or OfficeFurnitureOnline.com ?
Generic commercial intent keywords are hard to come by; there’s really not a ton of them around, and they are VERY sought after when you start looking at the search demand curve. It doesn't make sense to for a SE to allow only one advertiser own the keyword when several can compete to drive prices to a point of maximum profit for G and diminishing returns for advertisers. There will always be competition to be the brand associated with the generic commercial intent keyword. Logic follows that value in the associated domains should stay pretty strong as well.  
This is probably beyond the scope of this post, so I may leave this discussion of "branding" keyword domains for another day, but it is at the crux of the EMD debate. I’ll leave the solutions to the commenters ;). We all know that G is expecting much more out of a website to allow it to remain on their first page these days.
Think there’s a lot of keywords with generic commercial intent? Consider the main ones in each of these categories where G makes the majority of their ad revenues.  The list might not be as long as you think. I'm willing to bet most consultants and agencies here in the Moz community have at least a client or two in each of these major verticals.


So what was the “solution” to the EMD relevance “problem?”

Google engineers have always attempted to “level the playing field” for webmasters. They do a great job in many cases, and provide lots of fantastic tools these days with Google Webmaster Tools. Unfortunately, I don’t really think EMD’s are inherently a bad thing. They were just too large of a competitive advantage for some competitive niches where it was difficult to get targeted keyword anchor text. It's still going to remain difficult to get targeted anchor text in these niches (though it's now much less valuable to do so). EMD’s became a goldrush landgrab for optimizers and domainers when they saw the advantages they provide, and the tactics got used and abused and started to create some relevance problems.
As with all landgrabs, people got greedy. Speculators starting creating sites that gave EMD’s a pretty bad rap.Competitors start reporting these websites go Google as S.P.A.M (sites positioned above mine), and users start to complain that the SERPs suck. Speculators started putting up 1 page garbage microsites and ranking for large 2 and 3 word phrases with 3 crappy directory links and a page of outsourced content. The EMD's started to look like those old double dashed sites, even though the barriers to entry for top search rankings were a bit higher. Those barriers continue to get raised.
You can’t cry about your rankings when you didn’t deserve them in the first place, and honestly you never deserve rankings. You earn rankings, and often lose them. It’s part of the love, joy, and pain that is SEO.  As John Andrews says in “You’re Free to Go Home”  "That’s alot like SEO. You win, you get traffic. You don’t win, you don’t get traffic. It doesn’t matter how you play."

The real issue with EMDs

The main issue originally posed by suffering relevance was not EMD’s, but the amount of influence that keyword anchor text wielded over the search relevance algorithm. EMD’s just benefitted disproportionately from advantages with targeted anchor text. Anchor text carried too much influence without that added benefit. It’s a whole lot easier to get a link that says “Real Estate” when you’re RealEstate.com than it is to get one when you’re  Zillow.com. The same can be said right down to Buy-my-crappy-spyware-cleaner-software.com.
It was much more important to fix the overall issues associated with the anchor text relevancy problems, than it was to fix the EMD “problem,” and that’s why we saw the anchor text issues being remedied first with Panda and Penguin (which fixed a slew of other issues as well), before directly fixing EMD issues. There is a lot of potential collateral damage that can occur when making the decision of if a keyword domain has enough "brand signals" or "quality factors" to be near the top of the search results for a phrase, so I imagine it's a pretty difficult search relevance area to tackle. The simple fact is many EMD's ARE good valuable sites that deliver a quality experience to their end users. Can you really take a way all their advantage that they were wise enough to gain from paying top dollar for a great domain?
As with most important signals, optimizers found a way to take full advantage of benefits that inbound keyword anchor text provided. As with the rest of the history of SEO, we’ve seen a major shift in the importance of anchor text that has sent a lot of SEO’s reeling. If you didn’t see the writing on the wall, you either didn’t pay attention, or didn’t care. Either way, SEO’s who ignored the impending anchor text over-optimization warning bells are now paying the price, and trying to fix mistakes.
Panda and Penguin cured most of the major EMD relevance issues by forcing EMD websites to earn their rankings through achieving acceptable engagement metrics. Think of Panda as a beast that eats sites who don’t give their users what they want. If you don’t hold up the the “relative engagement metrics” within your SERPs, your site gets eaten.
If I were to play “if I were a search relevance engineer” (one of my favorite games), I think would just set the barriers to entry higher for EMD’s to rank in the short and medium tail keyphrases. I would also validate with user metrics the fact that they deserve to be there. Long ago (in 2005), Google introduced the “sandbox” (or trustboxThe “trustbox” made new websites “guilty until proven innocent” with regards to their page authority unless they demonstrated sufficient signals to be let into the index. 
The principles and ideas associated with the trustbox are still very much in effect today. Value to your users creates trust and credibility verifying engagement metrics like high time on site, multiple page views, low bounce rate, repeat visits, and new websites are let into the index more quickly, but the barriers to entry for commercial intent high dollar short and medium tale queries are much higher. Essentially, your user engagement metrics must validate your rankings. 
Yes, that was an “Eminememe”, and as Eminem says: “you get one shot, never miss your chance to blow.” When you get your “audition phase” in the top of the search results, your site needs to perform well against other sites in that keyphrase set. Make sure you pass your “audition” instead of puking on your visitors sweater and telling them it’s value. Positive engagement metrics during your audition phase is equivalent to the importance of quality score in you PPC campaigns; it can really have an effect on the outcome of your webpage's success.

Positive engagement metrics

  • High time on site
  • Multiple page view
  • Repeat visits
  • Low bounce Rates
Not every industry requires 10 minute time on site, and 50% repeat visitors, but some do. These metrics reflect brands and brand signals, which is what G has repeatedly mentioned as their priority for providing quality and relevant sites to users in the search results.   

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