If landing pages didn’t exist and you were designing one for the very first time, what ingredients would you need to make your new creation a success?
On day 1 of our
7 Days to a Better Landing Page series, we’re going to take look at the
anatomy of a landing page, and we’ll define the building blocks of a successful online marketing campaign.
The purpose of this first post is to define the types of content that you should consider for your landing pages. As we progress through the week we’ll build on this foundation piece by piece.
So grab some paper and a pen and sketch out a page for your next campaign as we step through the 7 elements. You’ll be surprised at how quickly you can create a basic page outline using this technique.
A Simple Example
This diagram represents a sample layout with the 7 elements placed in fairly standard locations. Your specific landing page may vary greatly, but it’s helpful to look at this for reference as we walk through each element.
A sample landing page layout showing placement of the 7 elements.
1. The Unique Selling Proposition (USP)
The starting point of a marketing campaign often revolves around defining a point of differentiation. What is it about your product or service that sets it apart from the competition? Often, this has already been defined at a higher brand level and you just need to re-iterate it in a succinct way on your landing page. If not, this is your first task. Try to break down your offering to its most basic level, to describe the specific benefit your customers will get by choosing your product/service.
A classic example comes from Domino’s Pizza: “You get fresh, hot pizza delivered to your door in 30 minutes or less – or it’s free.”
A well crafted USP sets clear expectations for your customers and allows them to understand why they should care.
On your landing page, the USP should be delivered using a combination of the following page elements:
- The primary headline: the Domino’s example above is a perfect illustration of a page headline.
- Sub header: Sometimes you will need a secondary headline (typically smaller in size) that provides some clarification about the primary headline. Most commonly, this is used to allow the primary headline to be very short and punchy.
2. The Benefits
Following on directly from the USP is a more detailed description of your offer’s benefits and features. By crafting an effective headline you gained the attention of your customer, and now you have to provide a little more detail to the offer to answer any questions they may have. Try to focus on answering the question “What will this do for me?”, as this will help you to write copy that speaks directly to your customers questions.
It’s important to strike a balance here and not get into so much detail that your landing page feels like it’s full of text. Write a brief one paragraph summary and 3-5 bullet points for clarity. Come back to this section many times and edit the copy to remove any bloated or unnecessary verbiage.
3. The Hero Shot
The adage “a picture is worth a thousand words” is especially true in the short attention span world of the landing page. The hero shot is the visual representation of your offer and can help people to gain a better understanding of what it is or what it looks like. It will most commonly be one of these types of visual element:
- A photograph of your product/service – preferably shown in it’s context of use (see point 4 below)
- A diagram illustrating how it fits into the realm of an existing problem (like a series of steps)
- A chart comparing it to the competition
- A large graphic simply stating the numerical aspect of the offer – 200% Bonus, FREE, $100 off etc.
4. Context of Use
You should aim to showcase your product or service being used in real life. The idea here is to get your customers to empathize and place themselves in a scenario where they are using it. There are many ways in which to achieve this, including:
- A photo: Consider an example of a collapsible step ladder. A standard white-background photo of the item would work for the hero shot, but to add extra effect you could provide supplementary photos of someone unfolding it, using it to reach somewhere high, and placing it neatly into a small cupboard afterward.
- Video: While the camera never lies, video is an even more compelling way to showcase your product. Think of the common Shamwow and Slapchop commercials currently running. While cheesy, they impart a sense of need by illustrating direct benefits to everyday life.
- Testimonials: Show that you already have customers, but keep them real.
- Client lists: By listing known brand names that are using your service provides an implied sense of context and adds to the feeling of trust.
5. Request for data
It’s common – especially in the B2B marketplace – for the main purpose of your landing page to be lead generation. Usually this will involve asking the visitor for their Name and Email in exchange for some sort of freebie (we’ll be covering this in Thursday’s post). If you are requesting data from your customers, keep the form as short as possible and include a privacy statement near the button or email address field.
TIP: There is some thought and opinion on the placement of lead generation forms that suggests placing them on the right-hand side of the page yields higher conversions. This is likely due to the way westerners read from left to right. As such, placing the form on the left is akin to asking for something before explaining the benefits involved.
6. The Backup Plan
Not all visitors will become paying customers after the first kiss. To give you the opportunity for a little extra foreplay, leave a non-committal escape route from the page. This is what’s known as a Safety Net, and its purpose is to capture the attention of someone who is interested but not ready to buy. Examples include:
- Follow us on Twitter: Once someone is following you on Twitter they can be exposed to your other marketing and brand messages, which may entice them to buy in the future.
- Remind Me: Provide a way for them to be reminded (via email) at a predetermined time in the future (1 day, 1 week, 1 month, specific date etc.) and be sure to place a trust statement beside it that explicitly states that you will not contact them at any other time.
- A Free Takeaway: Provide a link to a free download-able brochure (without having to complete a form).
- Bookmark This Page: A classic technique that isn’t likely to yield great results as people don’t really check their bookmarks a a matter of process. It does however enable someone to find you again if they want to deal with you later on – especially important for standalone landing pages that are reached via an Ad they may never see again.
7. The Call To Action (CTA)
The final part of your landing page is the all important Call To Action or CTA. This is the statement or copy that instructs your visitor to take a specific action. Often it will be the button on a form, or a large graphical button that takes your new customer through to a final destination somewhere on your main website. It’s critical that the CTA is very obvious and is written in a way that describes what clicking on it will actually do.
Poorly written CTA’s are the standard CLICK HERE or SUBMIT. A good example would be “Get your $50 spa coupon” which clearly articulates what you will be receiving in exchange for your precious click.